Prices : All prices are in canadian dollars.
Taxes and Duties : Taxes will appear upon chekout. Canadian residents will be charged a 5% sales tax (GST). Quebec residents will be charged a 7.5% sales tax (QST) on top of the federal tax. Taxes apply to product prices and shipping costs (sorry, the government decides). For international buyers, we are not responsable for any duty fees that may be applicable in your country.
Payment options : We accept Paypal, Visa, MasterCard, checks or money orders. For Visa or MasterCard, you can place your order by email or by phone at 450-826-1233. Payment must be received and checks must clear prior to shipping.
Additional informations on Paypal: Paypal is an american company specializing in secured money transfers. This website gives you the opportunity to pay with your credit card without letting your vendor know your card number. The money transfert is completed immediately, reducing the delay in the processing of your order. You don't need to have a Paypal account, Paypal will create a basic account for you upon checkout. If you wish, you can create a "verified" account that will permit you to pay directly from your bank account (again, without letting your vendor know your banking information).
If you use the "add to cart" button, you will automatically be directed to the paypal secured website. We will receive your order once the checkout process is completed ONLY. If you wish to pay by check or money order, please send us your order by email, we will send you an invoice and payment instructions.
Shipping terms : All items shipping to Canada will ship through Canada Post within 48 hours of payment confirmation. All items shipping to USA will through USPS within 5 business days after payment confirmation. For expedited service, please contact us before ordering.
Shipping costs :
*Shipping to other countries at an extra cost.
If you wish to use an expedited shipping service for your order, please contact us. Extra charges may apply.
Returns, Guarantees & Warranties : If, for any reason, you are not satisfied with the product, return us the marchandise within 7 days of reception, and we will issue a full refund of the purchase price (all shipping charges are excluded). Please advise us before shipping.
Privacy : By paying through Paypal, you will have the opportunity to pay with your credit card, but we will never see your credit card number. Paypal will transfert the money in our account and we will process your order immediately. The only information that will be given to us is your name, email and shipping address. We want to assure you that your information will be used only to send your order and will not be kept on file for future use or given to anyone else.
For more information on Paypal's privacy policy, go to paypal.com.
Wholesale : Are you an alpaca breeder? Would you like to sell some of these products in your farm store? We can offer wholesale price reductions, email us for more details.
